---
title: Customer Satisfaction Score (CSAT)
description: Customer Satisfaction Score (CSAT) is a customer satisfaction measurement ranging from 0 to 10 with 0 being the lowest and 10 being the highest. CSAT is a composite measure and is most often used in contact centers to assess agent or organization performance.
---

[Best Call Center Glossary List](https://blog.revation.com/best-call-center-glossary-list)

# [Customer Satisfaction Score (CSAT)](https://blog.revation.com/best-call-center-glossary-list/customer-satisfaction-score-csat)

 Written by [Revation Systems](https://blog.revation.com/best-call-center-glossary-list/author/revation-systems) | Nov 13, 2020 12:40:46 AM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

Customer Satisfaction Score (CSAT) is a customer satisfaction measurement ranging from 0 to 10 with 0 being the lowest and 10 being the highest. CSAT is a composite measure and is most often used in contact centers to assess agent or organization performance.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/best-call-center-glossary-list/customer-satisfaction-score-csat)

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