---
title: Hosted Call Center
description: A hosted call center is a call center that you can rent and use over the internet. The call center is on the cloud platform and this gives a lot of benefits to a company that takes advantage of it.
---

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# Hosted Call Center

 By [Revation Systems](https://blog.revation.com/best-call-center-glossary-list/author/revation-systems)

[![Read More: Integrate with Popular Email and Directory Applications](https://no-cache.hubspot.com/cta/default/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226)

---

A hosted call center is a call center that you can rent and use over the internet. The call center is on the cloud platform and this gives a lot of benefits to a company that takes advantage of it.

---

[![Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics](https://no-cache.hubspot.com/cta/default/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd)

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### About the Author: [Revation Systems](https://blog.revation.com/best-call-center-glossary-list/author/revation-systems)

![Revation Systems](https://blog.revation.com/hubfs/favicon_520x2.png)

We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

<https://blog.revation.com/best-call-center-glossary-list/call-greeting>

### [Call Greeting](https://blog.revation.com/best-call-center-glossary-list/call-greeting)

<https://blog.revation.com/best-call-center-glossary-list/remote-agent>

### [Remote Agent](https://blog.revation.com/best-call-center-glossary-list/remote-agent)

<https://blog.revation.com/best-call-center-glossary-list/erlang-models>

### [Erlang Models](https://blog.revation.com/best-call-center-glossary-list/erlang-models)

<https://blog.revation.com/best-call-center-glossary-list/nuance-voice-platform-nvp>

### [Nuance voice platform (NVP)](https://blog.revation.com/best-call-center-glossary-list/nuance-voice-platform-nvp)

<https://blog.revation.com/best-call-center-glossary-list/toll-free>

### [Toll Free](https://blog.revation.com/best-call-center-glossary-list/toll-free)

<https://blog.revation.com/best-call-center-glossary-list/predictive-hang-up>

### [Predictive Hang-Up](https://blog.revation.com/best-call-center-glossary-list/predictive-hang-up)

<https://blog.revation.com/best-call-center-glossary-list/make-busy>

### [Make Busy](https://blog.revation.com/best-call-center-glossary-list/make-busy)

<https://blog.revation.com/best-call-center-glossary-list/average-contacts-per-hour>

### [Average Contacts Per Hour](https://blog.revation.com/best-call-center-glossary-list/average-contacts-per-hour)

<https://blog.revation.com/best-call-center-glossary-list/afterwork>

### [Afterwork](https://blog.revation.com/best-call-center-glossary-list/afterwork)

<https://blog.revation.com/best-call-center-glossary-list/collaboration>

### [Collaboration](https://blog.revation.com/best-call-center-glossary-list/collaboration)

<https://blog.revation.com/best-call-center-glossary-list/customer-satisfaction-score-csat>

### [Customer Satisfaction Score (CSAT)](https://blog.revation.com/best-call-center-glossary-list/customer-satisfaction-score-csat)

<https://blog.revation.com/best-call-center-glossary-list/voiceprint>

### [Voiceprint](https://blog.revation.com/best-call-center-glossary-list/voiceprint)

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### Recent Posts

- [Afterwork](https://blog.revation.com/best-call-center-glossary-list/afterwork?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
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- [Collaboration](https://blog.revation.com/best-call-center-glossary-list/collaboration?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Customer Satisfaction Score (CSAT)](https://blog.revation.com/best-call-center-glossary-list/customer-satisfaction-score-csat?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Erlang Models](https://blog.revation.com/best-call-center-glossary-list/erlang-models?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Hosted Call Center](https://blog.revation.com/best-call-center-glossary-list/hosted-call-center?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)

### Posts by Topic

- [Glossary (15)](https://blog.revation.com/best-call-center-glossary-list/tag/glossary)
- [Banking Call Center Terms & Glossary (1)](https://blog.revation.com/best-call-center-glossary-list/tag/banking-call-center-terms-glossary)
- [Banking Customer Engagement Terminology (1)](https://blog.revation.com/best-call-center-glossary-list/tag/banking-customer-engagement-terminology)
- [Banking Digital Customer Service Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/banking-digital-customer-service-definitions)
- [Banking Digital Customer Service Terminology (1)](https://blog.revation.com/best-call-center-glossary-list/tag/banking-digital-customer-service-terminology)
- [Banking Digital Customer Service Terms (1)](https://blog.revation.com/best-call-center-glossary-list/tag/banking-digital-customer-service-terms)
- [Banking Unified Communications Terms & Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/banking-unified-communications-terms-definitions)
- [Credit Union Contact Center Terminology (1)](https://blog.revation.com/best-call-center-glossary-list/tag/credit-union-contact-center-terminology)
- [Credit Union Contact Center Terms: Glossary (1)](https://blog.revation.com/best-call-center-glossary-list/tag/credit-union-contact-center-terms-glossary)
- [Credit Union Customer Engagement Glossary of Terms (1)](https://blog.revation.com/best-call-center-glossary-list/tag/credit-union-customer-engagement-glossary-of-terms)
- [Credit Union Digital Customer Service Terminology (1)](https://blog.revation.com/best-call-center-glossary-list/tag/credit-union-digital-customer-service-terminology)
- [Credit Union Unified Communications Terminology (1)](https://blog.revation.com/best-call-center-glossary-list/tag/credit-union-unified-communications-terminology)
- [Finance Contact Center Terms & Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/finance-contact-center-terms-definitions)
- [Healthcare Call Center Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/healthcare-call-center-definitions)
- [Healthcare Contact Center Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/healthcare-contact-center-definitions)
- [Healthcare Contact Center Terms (1)](https://blog.revation.com/best-call-center-glossary-list/tag/healthcare-contact-center-terms)
- [Healthcare Customer Engagement Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/healthcare-customer-engagement-definitions)
- [Healthcare Customer Engagement Terms & Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/healthcare-customer-engagement-terms-definitions)
- [Healthcare Unified Communications Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/healthcare-unified-communications-definitions)
- [Healthcare Unified Communications Terminology (1)](https://blog.revation.com/best-call-center-glossary-list/tag/healthcare-unified-communications-terminology)
- [Healthcare Unified Communications Terms (1)](https://blog.revation.com/best-call-center-glossary-list/tag/healthcare-unified-communications-terms)
- [Hospital Call Center Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/hospital-call-center-definitions)
- [Hospital Call Center Glossary (1)](https://blog.revation.com/best-call-center-glossary-list/tag/hospital-call-center-glossary)
- [Hospital Call Center Glossary of Terms (1)](https://blog.revation.com/best-call-center-glossary-list/tag/hospital-call-center-glossary-of-terms)
- [Hospital Call Center Terms (1)](https://blog.revation.com/best-call-center-glossary-list/tag/hospital-call-center-terms)
- [Hospital Customer Engagement Acronyms (1)](https://blog.revation.com/best-call-center-glossary-list/tag/hospital-customer-engagement-acronyms)
- [Hospital Customer Engagement Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/hospital-customer-engagement-definitions)
- [Medical Call Center Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/medical-call-center-definitions)
- [Medical Call Center Terms & Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/medical-call-center-terms-definitions)
- [Medical Contact Center Terminology (1)](https://blog.revation.com/best-call-center-glossary-list/tag/medical-contact-center-terminology)
- [Medical Customer Engagement Glossary of Terms (1)](https://blog.revation.com/best-call-center-glossary-list/tag/medical-customer-engagement-glossary-of-terms)
- [Medical Customer Engagement Must Know Terms (1)](https://blog.revation.com/best-call-center-glossary-list/tag/medical-customer-engagement-must-know-terms)
- [Medical Unified Communications Terminology (1)](https://blog.revation.com/best-call-center-glossary-list/tag/medical-unified-communications-terminology)
- [Must Know Contact Center Acronym List (1)](https://blog.revation.com/best-call-center-glossary-list/tag/must-know-contact-center-acronym-list)
- [Top Contact Center Lingo List (1)](https://blog.revation.com/best-call-center-glossary-list/tag/top-contact-center-lingo-list)

see all

### Revation Systems

 Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.

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- [LinkLive Healthcare](https://revation.com/linklive-healthcare/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links) 
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- [LinkLive Banking](https://revation.com/linklive-banking/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)  
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