---
title: Skilling
description: Skilling is the process of altering a phone system with an automated dialer such as a predictive dialer, auto dialer, or voice call distributor. An internal PBX system is connected to the external world through a phone line for conventional analog phone and trunk line connections.
---

[Best Call Center Glossary List](https://blog.revation.com/best-call-center-glossary-list)

# [Skilling](https://blog.revation.com/best-call-center-glossary-list/skilling)

 Written by [Revation Systems](https://blog.revation.com/best-call-center-glossary-list/author/revation-systems) | Nov 13, 2020 12:33:27 AM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

Skilling is the process of altering a phone system with an automated dialer such as a predictive dialer, auto dialer, or voice call distributor. An internal PBX system is connected to the external world through a phone line for conventional analog phone and trunk line connections.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/best-call-center-glossary-list/skilling)

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