---
title: Best Call Center Glossary List | Healthcare Customer Engagement Terms & Definitions
description: Healthcare Customer Engagement Terms & Definitions |
---

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# Best Call Center Glossary List

<https://blog.revation.com/best-call-center-glossary-list/afterwork> <https://blog.revation.com/best-call-center-glossary-list/afterwork>

## [Afterwork](https://blog.revation.com/best-call-center-glossary-list/afterwork)

 "Afterwork" is an after-hours contact center event that is held for employees of contact centers. The event may include team building activities, \[...\]

### More from Revation Systems

<https://blog.revation.com/best-call-center-glossary-list/voiceprint>

### [Voiceprint](https://blog.revation.com/best-call-center-glossary-list/voiceprint)

<https://blog.revation.com/best-call-center-glossary-list/predictive-hang-up>

### [Predictive Hang-Up](https://blog.revation.com/best-call-center-glossary-list/predictive-hang-up)

<https://blog.revation.com/best-call-center-glossary-list/nuance-voice-platform-nvp>

### [Nuance voice platform (NVP)](https://blog.revation.com/best-call-center-glossary-list/nuance-voice-platform-nvp)

<https://blog.revation.com/best-call-center-glossary-list/make-busy>

### [Make Busy](https://blog.revation.com/best-call-center-glossary-list/make-busy)

<https://blog.revation.com/best-call-center-glossary-list/hosted-call-center>

### [Hosted Call Center](https://blog.revation.com/best-call-center-glossary-list/hosted-call-center)

<https://blog.revation.com/best-call-center-glossary-list/collaboration>

### [Collaboration](https://blog.revation.com/best-call-center-glossary-list/collaboration)

<https://blog.revation.com/best-call-center-glossary-list/call-greeting>

### [Call Greeting](https://blog.revation.com/best-call-center-glossary-list/call-greeting)

<https://blog.revation.com/best-call-center-glossary-list/average-contacts-per-hour>

### [Average Contacts Per Hour](https://blog.revation.com/best-call-center-glossary-list/average-contacts-per-hour)

<https://blog.revation.com/best-call-center-glossary-list/afterwork>

### [Afterwork](https://blog.revation.com/best-call-center-glossary-list/afterwork)

<https://blog.revation.com/best-call-center-glossary-list/toll-free>

### [Toll Free](https://blog.revation.com/best-call-center-glossary-list/toll-free)

<https://blog.revation.com/best-call-center-glossary-list/skilling>

### [Skilling](https://blog.revation.com/best-call-center-glossary-list/skilling)

<https://blog.revation.com/best-call-center-glossary-list/remote-agent>

### [Remote Agent](https://blog.revation.com/best-call-center-glossary-list/remote-agent)

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### Recent Posts

- [Afterwork](https://blog.revation.com/best-call-center-glossary-list/afterwork)
  
  Nov 12, 2020
- [Average Contacts Per Hour](https://blog.revation.com/best-call-center-glossary-list/average-contacts-per-hour)
  
  Nov 12, 2020
- [Call Greeting](https://blog.revation.com/best-call-center-glossary-list/call-greeting)
  
  Nov 12, 2020
- [Collaboration](https://blog.revation.com/best-call-center-glossary-list/collaboration)
  
  Nov 12, 2020
- [Customer Satisfaction Score (CSAT)](https://blog.revation.com/best-call-center-glossary-list/customer-satisfaction-score-csat)
  
  Nov 12, 2020

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- [Hospital Call Center Definitions (1)](https://blog.revation.com/best-call-center-glossary-list/tag/hospital-call-center-definitions)
- [Hospital Call Center Glossary (1)](https://blog.revation.com/best-call-center-glossary-list/tag/hospital-call-center-glossary)
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- [Must Know Contact Center Acronym List (1)](https://blog.revation.com/best-call-center-glossary-list/tag/must-know-contact-center-acronym-list)
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see all

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