---
title: Machine Learning
description: Machine learning is the application of computer systems that improve their performance with experience, and has been used in many large contact centers to support algorithmic decision making processes.
---

- [COVID-19](https://revation.com/covid-19/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [DEMO](https://revation.com/linklive-demo/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [CONTACT](https://revation.com/contact-us/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)

[![Revation Systems](https://blog.revation.com/hs-fs/hubfs/raw_assets/public/Revation_July2020/images/RevationLogo_Reverse_White.png?width=287&height=77&name=RevationLogo_Reverse_White.png "Revation Systems")](https://revation.com/)

[![Revation Systems](https://blog.revation.com/hs-fs/hubfs/raw_assets/public/Revation_July2020/images/RevationLogo_Black.png?width=287&height=77&name=RevationLogo_Black.png "Revation Systems")](https://revation.com/)

- [WHY REVATION](https://revation.com/revation-story/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links) 
    - [Our Team](https://revation.com/revation-story/our-team/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Your Security](https://revation.com/revation-story/your-security/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [LINKLIVE](https://revation.com/linklive9/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links) 
    - [LinkLive Chat](https://revation.com/linklive9/linklive-chat/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Measuring, Monitoring & Planning (MMP)](https://revation.com/linklive9/measuring-monitoring-planning/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Campaign Manager](https://revation.com/linklive9/campaign-manager/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Knowledge Base](https://revation.com/linklive9/knowledge-base/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Mobile Worker](https://revation.com/linklive9/mobile-worker/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [HEALTHCARE](https://revation.com/linklive-healthcare/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [BANKING](https://revation.com/linklive-banking/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links) 
    - [Messaging Bundle](https://revation.com/linklive-banking/messaging-bundle/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Engagement Bundle](https://revation.com/linklive-banking/engagement-bundle/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Advanced Bundle](https://revation.com/linklive-banking/engagement-advanced-bundle/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [REVA](https://revation.com/reva/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links) 
    - [REVA AI Healthcare](https://revation.com/reva/reva-ai/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Reva AI Banking](https://revation.com/reva/reva-ai-banking/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [RESOURCES](https://info.revation.com/resource-center) 
    - [All Resources](https://info.revation.com/resource-center)
    - [Case Studies](https://blog.revation.com/tag/case-studies?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Healthcare Scenarios](https://revation.com/customer-success/healthcare-scenarios/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Financial Scenarios](https://revation.com/customer-success/financial-scenarios/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Customer Success](https://revation.com/customer-success/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [EVENTS](https://revation.com/upcoming-events/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [NEWS](https://revation.com/news/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [BLOG](https://blog.revation.com/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)

# Machine Learning

 By [Revation Systems](https://blog.revation.com/best-call-center-jargon-list/author/revation-systems)

[![Read More: Integrate with Popular Email and Directory Applications](https://no-cache.hubspot.com/cta/default/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226)

---

Machine learning is the application of computer systems that improve their performance with experience, and has been used in many large contact centers to support algorithmic decision making processes.

---

[![Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics](https://no-cache.hubspot.com/cta/default/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd)

---

### Share This Story, Choose Your Platform!

[Facebook](http://www.facebook.com/share.php?u=https://blog.revation.com/best-call-center-jargon-list/machine-learning) [Twitter](https://twitter.com/intent/tweet?url=https://blog.revation.com/best-call-center-jargon-list/machine-learning&text=Machine%20Learning) [LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.revation.com/best-call-center-jargon-list/machine-learning) [Reddit](https://www.reddit.com/login?dest=https://blog.revation.com/best-call-center-jargon-list/machine-learning) [Tumblr](https://www.tumblr.com/widgets/share/tool/preview?shareSource=legacy&canonicalUrl=&url=https://blog.revation.com/best-call-center-jargon-list/machine-learning) [Pinterest](http://pinterest.com/pin/create/button/?url=https://blog.revation.com/best-call-center-jargon-list/machine-learning&media=) [Vk](https://oauth.vk.com/authorize?client_id=-1&redirect_uri=https://blog.revation.com/best-call-center-jargon-list/machine-learning) [Email](mailto:?subject=mailto:?Subject=Machine%20Learning&Body=https://blog.revation.com/best-call-center-jargon-list/machine-learning)

### About the Author: [Revation Systems](https://blog.revation.com/best-call-center-jargon-list/author/revation-systems)

![Revation Systems](https://blog.revation.com/hubfs/favicon_520x2.png)

We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

<https://blog.revation.com/best-call-center-jargon-list/ergonomics>

### [Ergonomics](https://blog.revation.com/best-call-center-jargon-list/ergonomics)

<https://blog.revation.com/best-call-center-jargon-list/ip-phones>

### [IP phones](https://blog.revation.com/best-call-center-jargon-list/ip-phones)

<https://blog.revation.com/best-call-center-jargon-list/voice-recognition-system>

### [Voice Recognition System](https://blog.revation.com/best-call-center-jargon-list/voice-recognition-system)

<https://blog.revation.com/best-call-center-jargon-list/available-time>

### [Available Time](https://blog.revation.com/best-call-center-jargon-list/available-time)

<https://blog.revation.com/best-call-center-jargon-list/non-productive-agent-time>

### [Non-Productive Agent Time](https://blog.revation.com/best-call-center-jargon-list/non-productive-agent-time)

<https://blog.revation.com/best-call-center-jargon-list/tie-line>

### [Tie Line](https://blog.revation.com/best-call-center-jargon-list/tie-line)

<https://blog.revation.com/best-call-center-jargon-list/customer-lifetime-value-ltv>

### [Customer Lifetime Value (LTV)](https://blog.revation.com/best-call-center-jargon-list/customer-lifetime-value-ltv)

<https://blog.revation.com/best-call-center-jargon-list/holding-time>

### [Holding Time](https://blog.revation.com/best-call-center-jargon-list/holding-time)

<https://blog.revation.com/best-call-center-jargon-list/coaching>

### [Coaching](https://blog.revation.com/best-call-center-jargon-list/coaching)

<https://blog.revation.com/best-call-center-jargon-list/power-over-ethernet-poe>

### [Power over Ethernet (PoE)](https://blog.revation.com/best-call-center-jargon-list/power-over-ethernet-poe)

<https://blog.revation.com/best-call-center-jargon-list/recorded-announcement>

### [Recorded Announcement](https://blog.revation.com/best-call-center-jargon-list/recorded-announcement)

<https://blog.revation.com/best-call-center-jargon-list/adherence>

### [Adherence](https://blog.revation.com/best-call-center-jargon-list/adherence)

### Subscribe for Updates

---

### Contact Sales

- Phone: 1.952.392.1831
- Email: [sales@revation.com](mailto:sales@revation.com)

### Search

[REQUEST A DEMO](https://revation.com/linklive-demo/)

### Recent Posts

- [Adherence](https://blog.revation.com/best-call-center-jargon-list/adherence?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Available Time](https://blog.revation.com/best-call-center-jargon-list/available-time?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Call Distribution](https://blog.revation.com/best-call-center-jargon-list/call-distribution?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Coaching](https://blog.revation.com/best-call-center-jargon-list/coaching?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Customer Lifetime Value (LTV)](https://blog.revation.com/best-call-center-jargon-list/customer-lifetime-value-ltv?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Ergonomics](https://blog.revation.com/best-call-center-jargon-list/ergonomics?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Holding Time](https://blog.revation.com/best-call-center-jargon-list/holding-time?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)

### Posts by Topic

- [Glossary (15)](https://blog.revation.com/best-call-center-jargon-list/tag/glossary)
- [Banking Call Center Definitions (1)](https://blog.revation.com/best-call-center-jargon-list/tag/banking-call-center-definitions)
- [Banking Call Center Glossary & Definitions (1)](https://blog.revation.com/best-call-center-jargon-list/tag/banking-call-center-glossary-definitions)
- [Banking Contact Center Glossary (1)](https://blog.revation.com/best-call-center-jargon-list/tag/banking-contact-center-glossary)
- [Banking Contact Center Terms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/banking-contact-center-terms)
- [Banking Customer Engagement Glossary & Definitions (1)](https://blog.revation.com/best-call-center-jargon-list/tag/banking-customer-engagement-glossary-definitions)
- [Banking Customer Engagement Must Know Terms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/banking-customer-engagement-must-know-terms)
- [Banking Digital Customer Service Terms: Glossary (1)](https://blog.revation.com/best-call-center-jargon-list/tag/banking-digital-customer-service-terms-glossary)
- [Banking Unified Communications Glossary of Terms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/banking-unified-communications-glossary-of-terms)
- [Banking Unified Communications Terminology (1)](https://blog.revation.com/best-call-center-jargon-list/tag/banking-unified-communications-terminology)
- [Credit Union Call Center Definitions (1)](https://blog.revation.com/best-call-center-jargon-list/tag/credit-union-call-center-definitions)
- [Credit Union Contact Center Glossary (1)](https://blog.revation.com/best-call-center-jargon-list/tag/credit-union-contact-center-glossary)
- [Credit Union Customer Engagement Terminology (1)](https://blog.revation.com/best-call-center-jargon-list/tag/credit-union-customer-engagement-terminology)
- [Credit Union Digital Customer Service Acronyms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/credit-union-digital-customer-service-acronyms)
- [Credit Union Digital Customer Service Glossary (1)](https://blog.revation.com/best-call-center-jargon-list/tag/credit-union-digital-customer-service-glossary)
- [Finance Call Center Terms & Glossary (1)](https://blog.revation.com/best-call-center-jargon-list/tag/finance-call-center-terms-glossary)
- [Finance Customer Engagement Must Know Terms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/finance-customer-engagement-must-know-terms)
- [Finance Digital Customer Service Definitions (1)](https://blog.revation.com/best-call-center-jargon-list/tag/finance-digital-customer-service-definitions)
- [Finance Digital Customer Service Terminology (1)](https://blog.revation.com/best-call-center-jargon-list/tag/finance-digital-customer-service-terminology)
- [Healthcare Call Center Terms & Glossary (1)](https://blog.revation.com/best-call-center-jargon-list/tag/healthcare-call-center-terms-glossary)
- [Healthcare Contact Center Acronyms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/healthcare-contact-center-acronyms)
- [Healthcare Contact Center Glossary & Definitions (1)](https://blog.revation.com/best-call-center-jargon-list/tag/healthcare-contact-center-glossary-definitions)
- [Healthcare Customer Engagement Terms & Definitions (1)](https://blog.revation.com/best-call-center-jargon-list/tag/healthcare-customer-engagement-terms-definitions)
- [Healthcare Digital Customer Service Acronyms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/healthcare-digital-customer-service-acronyms)
- [Hospital Contact Center Glossary of Terms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/hospital-contact-center-glossary-of-terms)
- [Hospital Digital Customer Service Terms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/hospital-digital-customer-service-terms)
- [Medical Call Center Definitions (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-call-center-definitions)
- [Medical Call Center Terminology (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-call-center-terminology)
- [Medical Call Center Terms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-call-center-terms)
- [Medical Contact Center Glossary (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-contact-center-glossary)
- [Medical Contact Center Terms: Glossary (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-contact-center-terms-glossary)
- [Medical Customer Engagement Glossary of Terms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-customer-engagement-glossary-of-terms)
- [Medical Customer Engagement Must Know Terms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-customer-engagement-must-know-terms)
- [Medical Digital Customer Service Acronyms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-digital-customer-service-acronyms)
- [Medical Digital Customer Service Definitions (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-digital-customer-service-definitions)
- [Medical Digital Customer Service Terminology (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-digital-customer-service-terminology)
- [Medical Unified Communications Definitions (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-unified-communications-definitions)
- [Medical Unified Communications Terms (1)](https://blog.revation.com/best-call-center-jargon-list/tag/medical-unified-communications-terms)
- [Top Call Center Jargons And Acronyms List (1)](https://blog.revation.com/best-call-center-jargon-list/tag/top-call-center-jargons-and-acronyms-list)

see all

### Revation Systems

 Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.

---

- [Revation Home](https://revation.com/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Why Revation?](https://revation.com/revation-story/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links) 
    - [Our Team](https://revation.com/revation-story/our-team/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Your Security](https://revation.com/revation-story/your-security/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [LinkLive](https://revation.com/linklive9/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)  
    - [LinkLive Chat](https://revation.com/linklive9/linklive-chat/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Measuring, Monitoring & Planning (MMP)](https://revation.com/linklive9/measuring-monitoring-planning/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Campaign Manager](https://revation.com/linklive9/campaign-manager/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Knowledge Base](https://revation.com/linklive9/knowledge-base/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Mobile Worker](https://revation.com/linklive9/mobile-worker/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [LinkLive Healthcare](https://revation.com/linklive-healthcare/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links) 
    - [Request a Demo](https://revation.com/linklive-demo/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [LinkLive Banking](https://revation.com/linklive-banking/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)  
    - [Messaging Bundle](https://revation.com/linklive-banking/messaging-bundle/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Engagement Bundle](https://revation.com/linklive-banking/engagement-bundle/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Advanced Bundle](https://revation.com/linklive-banking/engagement-advanced-bundle/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Compare Bundles](https://revation.com/linklive-banking/bundle-comparison/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Request a Demo](https://revation.com/linklive-demo/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Reva AI](https://revation.com/reva/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)  
    - [Healthcare](https://revation.com/reva/reva-ai/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Banking](https://revation.com/reva/reva-ai-banking/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Customer Success](https://revation.com/customer-success/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Case Studies](https://revation.com/customer-success/case-studies/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)  
    - [Healthcare](https://revation.com/customer-success/case-studies/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Financial Services](https://revation.com/customer-success/case-studies/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Scenarios](https://revation.com/customer-success/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)  
    - [Healthcare](https://revation.com/customer-success/healthcare-scenarios/)
    - [Financial](https://revation.com/customer-success/financial-scenarios/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Blog](https://blog.revation.com?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links) 
    - [Healthcare](https://blog.revation.com/tag/healthcare?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Financial Services](https://blog.revation.com/tag/financial-services?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Digital Transformation](https://blog.revation.com/tag/digital-transformation?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Security](https://blog.revation.com/tag/security?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Customer Experience](https://blog.revation.com/tag/customer-experience?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Unified Communications](https://blog.revation.com/tag/unified-communications?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [In the News](https://revation.com/news/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Connect with Revation](https://revation.com/contact-us/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)  
    - [Subscribe to Updates](https://share.hsforms.com/1jtkfIuTuTY6KnmPS9w4LSg4pf3n)
    - [Request a Demo](https://revation.com/linklive-demo/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Live Chat](https://sec3.revation.com/widget/?rev-pop-out=true&rev-brand=revation&rev-auth-mode=anonymous&rev-group=revation&rev-dst-pid=support@secure.revation.com&rev-voice=true&rev-video=sendrecv&rev-video-mix=unidirectional&rev-rds=true&rev-conference=false&rev-file-upload=false)
    - Sales ([Email](mailto:sales@revation.com))
    - Sales ([Phone](tel:952-392-1831))
- Social Media  
    - [LinkedIn](https://www.linkedin.com/company/revation-systems/)
    - [Twitter](https://twitter.com/intent/follow?screen_name=revation)
    - [YouTube](https://www.youtube.com/channel/UC0iy3rMeCFOwZgXGiHG-EQw?sub_confirmation=1)

We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

[OUR STORY](https://revation.com/revation-story/)

[Twitter](https://twitter.com/revation) [linkedin](https://www.linkedin.com/company/revation-systems/?viewAsMember=true)

### Minneapolis

- 225 S 6th Street, Suite 3900, Minneapolis, MN 55402
- 1.952.392.1834

### San Francisco

- 535 Mission Street – 14th Floor, San Francisco, CA 94105
- 1.952.392.1834

### Cloud Communications

- [LinkLive Healthcare](https://revation.com/linklive-healthcare/)
- [LinkLive Banking](https://revation.com/linklive-banking/)
- [Unified Communications](https://revation.com/revation-story/unified-communications/)

[VIEW OUR SOLUTIONS](https://revation.com/linklive9/)

### LET’S CONNECT

We’re available to connect and talk about your story. Contact us to talk now or schedule an appointment.

[CONTACT US](https://revation.com/contact-us/) [LINKLIVE DEMO](https://revation.com/linklive/linklive-demo/)

 © Copyright 2020   |   Revation Systems, Inc.   |   All Rights Reserved   |   [Privacy Policy](https://revation.com/privacy-policy)

```json
{
     "@context": "http://schema.org",
     "@type": "BlogPosting",
     "mainEntityOfPage":{
        "@type":"WebPage",
        "@id":"https://blog.revation.com/best-call-center-jargon-list/machine-learning"
     },
     "headline": "Machine Learning",
     "image": {
          "@type": "ImageObject",
          "url": ""
     },
     "datePublished": "2020-11-14 00:20:28",
     "dateModified": "December 25, 2020, 3:00:16 PM",
     "author": {
         "@type": "Person",
         "name": "Revation Systems"
     },
     "publisher": {
         "@type": "Organization",
         "name": "LinkLive",
         "logo": {
             "@type": "ImageObject",
             "url": "https://7904435.fs1.hubspotusercontent-na1.net/hubfs/7904435/LinkLive_ForHubspotKit.png"
         }
     },
     "description": "Machine learning is the application of computer systems that improve their performance with experience, and has been used in many large contact centers to support algorithmic decision making processes.
"
 }
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "Article",
  "author" : {
    "@type" : "Person",
    "name" : "Revation Systems"
  },
  "dateModified" : "11/13/2020, 7:20:28 PM",
  "datePublished" : "11/13/2020, 7:20:28 PM",
  "description" : "Machine Learning",
  "headline" : "Machine Learning",
  "image" : "https://revation.com/wp-content/uploads/2020/07/RevationProductAnalysis_2a-800x800.png",
  "mainEntityOfPage" : {
    "@id" : "https://google.com/article",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : "60",
      "url" : "https://media-exp1.licdn.com/dms/image/C4E0BAQGeOBhbfe5EXA/company-logo_200_200/0?e=2159024400&v=beta&t=Y3IHFIp7qclQ_UhEZ8M7DHHHM-hdE5HoR235FApEVhc",
      "width" : "60"
    },
    "name" : "Revation Systems"
  },
  "url" : "https://blog.revation.com/best-call-center-jargon-list/machine-learning"
}
```