---
title: Customer Service Contact Center
description: Customer Service Contact Center agents are the most visible point of contact for customers seeking satisfaction. The role requires an ability to resolve complaints while working with little or no supervision.
---

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# Customer Service Contact Center

 By [Revation Systems](https://blog.revation.com/best-contact-center-abbreviations-list/author/revation-systems)

[![Read More: Integrate with Popular Email and Directory Applications](https://no-cache.hubspot.com/cta/default/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226)

---

Customer Service Contact Center agents are the most visible point of contact for customers seeking satisfaction. The role requires an ability to resolve complaints while working with little or no supervision.

---

[![Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics](https://no-cache.hubspot.com/cta/default/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd)

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### About the Author: [Revation Systems](https://blog.revation.com/best-contact-center-abbreviations-list/author/revation-systems)

![Revation Systems](https://blog.revation.com/hubfs/favicon_520x2.png)

We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

<https://blog.revation.com/best-contact-center-abbreviations-list/presence>

### [Presence](https://blog.revation.com/best-contact-center-abbreviations-list/presence)

<https://blog.revation.com/best-contact-center-abbreviations-list/collaborative-browsing>

### [Collaborative Browsing](https://blog.revation.com/best-contact-center-abbreviations-list/collaborative-browsing)

<https://blog.revation.com/best-contact-center-abbreviations-list/managed-ip-telephony-services>

### [Managed IP telephony services](https://blog.revation.com/best-contact-center-abbreviations-list/managed-ip-telephony-services)

<https://blog.revation.com/best-contact-center-abbreviations-list/agent>

### [Agent](https://blog.revation.com/best-contact-center-abbreviations-list/agent)

<https://blog.revation.com/best-contact-center-abbreviations-list/erlang-engset>

### [Erlang-Engset](https://blog.revation.com/best-contact-center-abbreviations-list/erlang-engset)

<https://blog.revation.com/best-contact-center-abbreviations-list/call-guide>

### [Call Guide](https://blog.revation.com/best-contact-center-abbreviations-list/call-guide)

<https://blog.revation.com/best-contact-center-abbreviations-list/average-delay-of-delayed-callers>

### [Average Delay Of Delayed Callers](https://blog.revation.com/best-contact-center-abbreviations-list/average-delay-of-delayed-callers)

<https://blog.revation.com/best-contact-center-abbreviations-list/voip-voice-over-ip>

### [VoIP (Voice over IP)](https://blog.revation.com/best-contact-center-abbreviations-list/voip-voice-over-ip)

<https://blog.revation.com/best-contact-center-abbreviations-list/sla>

### [SLA](https://blog.revation.com/best-contact-center-abbreviations-list/sla)

<https://blog.revation.com/best-contact-center-abbreviations-list/hosted-contact-center>

### [Hosted contact center](https://blog.revation.com/best-contact-center-abbreviations-list/hosted-contact-center)

<https://blog.revation.com/best-contact-center-abbreviations-list/ivr-interactive-voice-response>

### [IVR (Interactive Voice Response)](https://blog.revation.com/best-contact-center-abbreviations-list/ivr-interactive-voice-response)

<https://blog.revation.com/best-contact-center-abbreviations-list/reporting-analyst>

### [Reporting Analyst](https://blog.revation.com/best-contact-center-abbreviations-list/reporting-analyst)

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- [Collaborative Browsing](https://blog.revation.com/best-contact-center-abbreviations-list/collaborative-browsing?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Customer Service Contact Center](https://blog.revation.com/best-contact-center-abbreviations-list/customer-service-contact-center?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Erlang-Engset](https://blog.revation.com/best-contact-center-abbreviations-list/erlang-engset?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Hosted contact center](https://blog.revation.com/best-contact-center-abbreviations-list/hosted-contact-center?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)

### Posts by Topic

- [Glossary (15)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/glossary)
- [Banking Call Center Definitions (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/banking-call-center-definitions)
- [Banking Call Center Glossary of Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/banking-call-center-glossary-of-terms)
- [Banking Call Center Terms & Glossary (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/banking-call-center-terms-glossary)
- [Banking Contact Center Terminology (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/banking-contact-center-terminology)
- [Banking Customer Engagement Definitions (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/banking-customer-engagement-definitions)
- [Banking Customer Engagement Glossary of Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/banking-customer-engagement-glossary-of-terms)
- [Banking Customer Engagement Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/banking-customer-engagement-terms)
- [Banking Digital Customer Service Must Know Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/banking-digital-customer-service-must-know-terms)
- [Best Call Center Acronyms List (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/best-call-center-acronyms-list)
- [Credit Union Call Center Glossary of Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/credit-union-call-center-glossary-of-terms)
- [Credit Union Contact Center Glossary (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/credit-union-contact-center-glossary)
- [Credit Union Contact Center Terms: Glossary (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/credit-union-contact-center-terms-glossary)
- [Credit Union Customer Engagement Definitions (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/credit-union-customer-engagement-definitions)
- [Credit Union Customer Engagement Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/credit-union-customer-engagement-terms)
- [Credit Union Unified Communications Definitions (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/credit-union-unified-communications-definitions)
- [Finance Call Center Terminology (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/finance-call-center-terminology)
- [Finance Contact Center Acronyms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/finance-contact-center-acronyms)
- [Finance Customer Engagement Glossary of Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/finance-customer-engagement-glossary-of-terms)
- [Finance Digital Customer Service Terminology (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/finance-digital-customer-service-terminology)
- [Finance Unified Communications Glossary (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/finance-unified-communications-glossary)
- [Healthcare Call Center Glossary (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/healthcare-call-center-glossary)
- [Healthcare Call Center Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/healthcare-call-center-terms)
- [Healthcare Unified Communications Glossary (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/healthcare-unified-communications-glossary)
- [Healthcare Unified Communications Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/healthcare-unified-communications-terms)
- [Hospital Call Center Acronyms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/hospital-call-center-acronyms)
- [Hospital Call Center Glossary & Definitions (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/hospital-call-center-glossary-definitions)
- [Hospital Call Center Terms: Glossary (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/hospital-call-center-terms-glossary)
- [Hospital Contact Center Glossary of Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/hospital-contact-center-glossary-of-terms)
- [Hospital Contact Center Terms: Glossary (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/hospital-contact-center-terms-glossary)
- [Hospital Customer Engagement Terminology (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/hospital-customer-engagement-terminology)
- [Hospital Customer Engagement Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/hospital-customer-engagement-terms)
- [Hospital Digital Customer Service Terminology (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/hospital-digital-customer-service-terminology)
- [Hospital Unified Communications Glossary (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/hospital-unified-communications-glossary)
- [Hospital Unified Communications Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/hospital-unified-communications-terms)
- [Medical Contact Center Definitions (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/medical-contact-center-definitions)
- [Medical Contact Center Terminology (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/medical-contact-center-terminology)
- [Medical Customer Engagement Must Know Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/medical-customer-engagement-must-know-terms)
- [Medical Unified Communications Glossary of Terms (1)](https://blog.revation.com/best-contact-center-abbreviations-list/tag/medical-unified-communications-glossary-of-terms)

see all

### Revation Systems

 Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.

---

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