LAMA

In telemarketing and contact center industry, a live operator may be employed using either the inbound call center marketing method or the outbound call center marketing method. In most BPO environments today, inbound LAMA (Line Activated Mobile Agent) is more popular than outbound LAMA (Live Agent Mobile) because it reduces agent idle time.

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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.