---
title: On-Premises
description: "There are two main types of contact center locations: on-premises and hosted. On-premises contact centers are those that are housed within a single location or building, such as a customer service center in the lobby of a corporate office building."
---

[Best Contact Center Terminology And Metrics List](https://blog.revation.com/best-contact-center-terminology-and-metrics-list)

# [On-Premises](https://blog.revation.com/best-contact-center-terminology-and-metrics-list/on-premises)

 Written by [Revation Systems](https://blog.revation.com/best-contact-center-terminology-and-metrics-list/author/revation-systems) | Nov 8, 2020 11:12:49 PM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

There are two main types of contact center locations: on-premises and hosted. On-premises contact centers are those that are housed within a single location or building, such as a customer service center in the lobby of a corporate office building.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/best-contact-center-terminology-and-metrics-list/on-premises)

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