Contact Center Quality Assurance

Contact center quality assurance is a process of managing and improving contact center customer service through direct, regular and independent monitoring of quality.

About the Author: Revation Systems

We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.