---
title: Service Bureau
description: The service bureau is a set of personnel, facilities, equipment and services provided by a third party to a company, the company’s clients or the general public. A number of companies capitalize on this service, sharing resources among client companies so that they do not have to create them in-house.
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# Service Bureau

 By [Revation Systems](https://blog.revation.com/common-call-center-glossary-list/author/revation-systems)

[![Read More: Integrate with Popular Email and Directory Applications](https://no-cache.hubspot.com/cta/default/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226)

---

The service bureau is a set of personnel, facilities, equipment and services provided by a third party to a company, the company’s clients or the general public. A number of companies capitalize on this service, sharing resources among client companies so that they do not have to create them in-house.

---

[![Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics](https://no-cache.hubspot.com/cta/default/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd)

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