---
title: Switch
description: Call Center Switching is a group of self-contained terminals that are configured to provide communication services to a call center. It separates agents from their supervisor and thus enhances the individual agent productivity by offering better interaction between agents, customers and supervisors.
---

[Common Call Center Terms And Definitions List](https://blog.revation.com/common-call-center-terms-and-definitions-list)

# [Switch](https://blog.revation.com/common-call-center-terms-and-definitions-list/switch)

 Written by [Revation Systems](https://blog.revation.com/common-call-center-terms-and-definitions-list/author/revation-systems) | Nov 8, 2020 1:13:43 AM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

Call Center Switching is a group of self-contained terminals that are configured to provide communication services to a call center. It separates agents from their supervisor and thus enhances the individual agent productivity by offering better interaction between agents, customers and supervisors.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/common-call-center-terms-and-definitions-list/switch)

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