Availability
Service Availability is a performance measurement that indicates the contact center’s ability to service all incoming calls. It numerically expresses the percentage of time that the center is able to service all incoming calls in a given period of time. Service Availability is a measure of how often your service is available to customers.
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.