Blended Call Center
Blended call center is a contact center that is a combination of inbound and outbound call center operations. Call center companies that are pure inbound call centers answer calls from customers, who are seeking information and frequently encountering phone menus, before the customers speak with a live person.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.