---
title: Inbound Call Center
description: What is an Inbound Call Center? The basic function of an inbound call center is to connect customers to their most suitable service resources. The majority of contact centers around the world are inherently inbound centers, as they must be open 24/7.
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# Inbound Call Center

 By [Revation Systems](https://blog.revation.com/common-contact-center-acronym-list/author/revation-systems)

[![Read More: Integrate with Popular Email and Directory Applications](https://no-cache.hubspot.com/cta/default/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226)

---

What is an Inbound Call Center? The basic function of an inbound call center is to connect customers to their most suitable service resources. The majority of contact centers around the world are inherently inbound centers, as they must be open 24/7.

---

[![Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics](https://no-cache.hubspot.com/cta/default/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd)

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### About the Author: [Revation Systems](https://blog.revation.com/common-contact-center-acronym-list/author/revation-systems)

![Revation Systems](https://blog.revation.com/hubfs/favicon_520x2.png)

We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

<https://blog.revation.com/common-contact-center-acronym-list/blended-call-center>

### [Blended Call Center](https://blog.revation.com/common-contact-center-acronym-list/blended-call-center)

<https://blog.revation.com/common-contact-center-acronym-list/split>

### [Split](https://blog.revation.com/common-contact-center-acronym-list/split)

<https://blog.revation.com/common-contact-center-acronym-list/ucaas-unified-communications-as-a-service>

### [UCaaS (Unified Communications as a Service)](https://blog.revation.com/common-contact-center-acronym-list/ucaas-unified-communications-as-a-service)

<https://blog.revation.com/common-contact-center-acronym-list/forecasting>

### [Forecasting](https://blog.revation.com/common-contact-center-acronym-list/forecasting)

<https://blog.revation.com/common-contact-center-acronym-list/calling-line-identity-cli>

### [Calling Line Identity (CLI)](https://blog.revation.com/common-contact-center-acronym-list/calling-line-identity-cli)

<https://blog.revation.com/common-contact-center-acronym-list/anywhere-worker>

### [Anywhere Worker](https://blog.revation.com/common-contact-center-acronym-list/anywhere-worker)

<https://blog.revation.com/common-contact-center-acronym-list/disaster-recovery-plan>

### [Disaster Recovery Plan](https://blog.revation.com/common-contact-center-acronym-list/disaster-recovery-plan)

<https://blog.revation.com/common-contact-center-acronym-list/contact-center-workforce-optimization>

### [Contact Center Workforce Optimization](https://blog.revation.com/common-contact-center-acronym-list/contact-center-workforce-optimization)

<https://blog.revation.com/common-contact-center-acronym-list/leased-lines>

### [Leased lines](https://blog.revation.com/common-contact-center-acronym-list/leased-lines)

<https://blog.revation.com/common-contact-center-acronym-list/workforce-optimization-wfo>

### [Workforce Optimization (WFO)](https://blog.revation.com/common-contact-center-acronym-list/workforce-optimization-wfo)

<https://blog.revation.com/common-contact-center-acronym-list/scheduled-callback>

### [Scheduled Callback](https://blog.revation.com/common-contact-center-acronym-list/scheduled-callback)

<https://blog.revation.com/common-contact-center-acronym-list/outbound-ivr>

### [Outbound IVR](https://blog.revation.com/common-contact-center-acronym-list/outbound-ivr)

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 Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.

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