---
title: Blocked Call
description: Blocked Calls is actually a feature in a multichannel contact center that permits agents to block unwanted calls from coming into the center. Blocked calls are all those calls that are not for the sales representative or their department, these could be telemarketing, surveys, or other non-related tasks.
---

[Common Contact Center Terms And Definitions List](https://blog.revation.com/common-contact-center-terms-and-definitions-list)

# [Blocked Call](https://blog.revation.com/common-contact-center-terms-and-definitions-list/blocked-call)

 Written by [Revation Systems](https://blog.revation.com/common-contact-center-terms-and-definitions-list/author/revation-systems) | Nov 8, 2020 2:11:36 AM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

Blocked Calls is actually a feature in a multichannel contact center that permits agents to block unwanted calls from coming into the center. Blocked calls are all those calls that are not for the sales representative or their department, these could be telemarketing, surveys, or other non-related tasks.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/common-contact-center-terms-and-definitions-list/blocked-call)

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