Quality Assurance
Quality Assurance (QA) is an important process in call center and BPO implementation. QA specialists are responsible for the analysis of customer service issues by reviewing calls, feedback, and other related documents.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.