---
title: Integrated Voice Response (IVR)
description: An Integrated voice response system (IVR) is a computer-controlled system that is integrated into a contact center to respond with unique, various options based on the customers voice input.
---

[Common Contact Center Terms And Verbiage List](https://blog.revation.com/common-contact-center-terms-and-verbiage-list)

# [Integrated Voice Response (IVR)](https://blog.revation.com/common-contact-center-terms-and-verbiage-list/integrated-voice-response-ivr)

 Written by [Revation Systems](https://blog.revation.com/common-contact-center-terms-and-verbiage-list/author/revation-systems) | Nov 8, 2020 1:02:46 AM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

An Integrated voice response system (IVR) is a computer-controlled system that is integrated into a contact center to respond with unique, various options based on the customers voice input.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/common-contact-center-terms-and-verbiage-list/integrated-voice-response-ivr)

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