ANI (Automatic Number Identification)
ANI (Automatic Number Identification) is a technology solution that allows the contact center to recognize the calling number of a customer logging into the contact center for live interaction through a phone call or via an IVR system.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
Search
Recent Posts
Posts by Topic
Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.