Call/Contact Blending

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Read More: Integrate with Popular Email and Directory Applications

Contact/Call blending is the mixing of inbound and outbound agents in one call center.



Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

About the Author: Revation Systems

Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

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    Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.