---
title: Dialer
description: What is a Dialer? It's a system or machine that connects calls to live agents. It can be manual or pre-configured to rotate through a preset list in a contact center. 
---

[Common Contact Center Vocabulary List](https://blog.revation.com/common-contact-center-vocabulary-list)

# [Dialer](https://blog.revation.com/common-contact-center-vocabulary-list/dialer)

 Written by [Revation Systems](https://blog.revation.com/common-contact-center-vocabulary-list/author/revation-systems) | Nov 8, 2020 10:22:40 PM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

What is a Dialer? It's a system or machine that connects calls to live agents. It can be manual or pre-configured to rotate through a preset list in a contact center. 

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/common-contact-center-vocabulary-list/dialer)

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