---
title: Span of Control
description: The span of control is the number of agents that a given manager can effectively supervise--and, therefore, the maximum number of agents he or she needs to effectively manage.
---

[Common Contact Center Vocabulary List](https://blog.revation.com/common-contact-center-vocabulary-list)

# [Span of Control](https://blog.revation.com/common-contact-center-vocabulary-list/span-of-control)

 Written by [Revation Systems](https://blog.revation.com/common-contact-center-vocabulary-list/author/revation-systems) | Nov 8, 2020 5:20:23 PM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

The span of control is the number of agents that a given manager can effectively supervise--and, therefore, the maximum number of agents he or she needs to effectively manage.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/common-contact-center-vocabulary-list/span-of-control)

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