---
title: Call Control
description: Call control in contact center is a service that employs methods to handle incoming calls. This includes handling the actual making of phone calls outside the contact center, too.
---

[Common Call Center Jargon List](https://blog.revation.com/en/common-call-center-jargon-list)

# [Call Control](https://blog.revation.com/en/common-call-center-jargon-list/call-control)

 Written by [Revation Systems](https://blog.revation.com/en/common-call-center-jargon-list/author/revation-systems) | Nov 14, 2020 8:28:23 PM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

Call control in contact center is a service that employs methods to handle incoming calls. This includes handling the actual making of phone calls outside the contact center, too.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/en/common-call-center-jargon-list/call-control)

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