---
title: Chatbots
description: The online channel has long been a mainstay of contact centers' customer interaction strategies, but according to industry experts the introduction of artificial intelligence and chatbots is set to fundamentally change the way people interact with businesses.
---

[Common Contact Center Jargons And Acronyms List](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list)

# [Chatbots](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/chatbots)

 Written by [Revation Systems](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/author/revation-systems) | Nov 15, 2020 2:02:35 AM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

The online channel has long been a mainstay of contact centers' customer interaction strategies, but according to industry experts the introduction of artificial intelligence and chatbots is set to fundamentally change the way people interact with businesses.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/chatbots)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Revation Systems"
  },
  "dateModified" : "2020-12-25T15:00:04.684Z",
  "datePublished" : "2020-11-15T02:02:35Z",
  "headline" : "Chatbots",
  "image" : {
    "@type" : "ImageObject",
    "height" : 60,
    "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
    "width" : 60
  },
  "mainEntityOfPage" : "https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/chatbots",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "Common Contact Center Jargons And Acronyms List"
  }
}
```