---
title: "Common Contact Center Jargons And Acronyms List | Finance Digital Customer Service Terms: Glossary"
description: "Finance Digital Customer Service Terms: Glossary |"
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# Common Contact Center Jargons And Acronyms List

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/abandon-call-rate> <https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/abandon-call-rate>

## [Abandon Call Rate](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/abandon-call-rate)

 Abandon Call Rate or ACR is a measure of customer satisfaction that is the percentage of unanswered calls in a contact center facility .The number \[...\]

### More from Revation Systems

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/tech-support-technical-support/help-desk>

### [Tech Support (Technical Support/Help Desk)](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/tech-support-technical-support/help-desk)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/efficiency>

### [Efficiency](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/efficiency)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/virtual-contact-center-vcc>

### [Virtual contact center (VCC)](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/virtual-contact-center-vcc)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/service-level-agreement-sla>

### [Service Level Agreement (SLA)](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/service-level-agreement-sla)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/ramp-up>

### [Ramp-up](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/ramp-up)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/performance-management>

### [Performance Management](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/performance-management)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/natural-language-processing>

### [Natural Language Processing](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/natural-language-processing)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/logs>

### [Logs](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/logs)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/internal-help-desk>

### [Internal Help Desk](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/internal-help-desk)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/handle-time>

### [Handle Time](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/handle-time)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/customer-engagement>

### [Customer Engagement](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/customer-engagement)

<https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/call-center-service-level>

### [Call Center Service Level](https://blog.revation.com/en/common-contact-center-jargons-and-acronyms-list/call-center-service-level)

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### Recent Posts

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  Nov 14, 2020

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see all

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