---
title: Schedule Exception
description: Schedule Exception is a time off type that is used to grant permanent replacements to an employee who is not able to work. (Unlike a recurring shift where the replacement is provided on an as-needed basis and the schedule remains unchanged).
---

[Must Know Call Center Terminology Pdf List](https://blog.revation.com/must-know-call-center-terminology-pdf-list)

# [Schedule Exception](https://blog.revation.com/must-know-call-center-terminology-pdf-list/schedule-exception)

 Written by [Revation Systems](https://blog.revation.com/must-know-call-center-terminology-pdf-list/author/revation-systems) | Nov 8, 2020 3:50:14 AM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

Schedule Exception is a time off type that is used to grant permanent replacements to an employee who is not able to work. (Unlike a recurring shift where the replacement is provided on an as-needed basis and the schedule remains unchanged).

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/must-know-call-center-terminology-pdf-list/schedule-exception)

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