Index Factor
A numeric value assigned to every new contact by dial-in number, group, ACD queue, or other designation. Index factors are commonly used in IVR systems where they are converted to passcode data types (e.g. 1=S, 2=I, etc.)
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.