Barge-in
A barge-in is a contact center characteristic where the end-user can be connected by pressing a button. This option discourages callers from waiting on hold and allows contact centers to boost their level of customer service. Barge-in in contact centers functions similar to call waiting on cell phones.
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.