Call Volume
Call volume is the number of calls handled by a call center or contact center in a certain time period. It includes the total numbers of incoming and outgoing customer calls to/from a contact center.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.