---
title: Auto Dialer
description: Auto Dialer in contact center is an intelligent voice dialing system that automatically puts calls through to agents based on the number dialed and the time of day. It also features voice mail and automatic menu selection for callers, as well as being able to transfer calls using the agent’s extension.
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# Auto Dialer

 By [Revation Systems](https://blog.revation.com/must-know-contact-center-jargon-list/author/revation-systems)

[![Read More: Integrate with Popular Email and Directory Applications](https://no-cache.hubspot.com/cta/default/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226)

---

Auto Dialer in contact center is an intelligent voice dialing system that automatically puts calls through to agents based on the number dialed and the time of day. It also features voice mail and automatic menu selection for callers, as well as being able to transfer calls using the agent’s extension.

---

[![Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics](https://no-cache.hubspot.com/cta/default/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd)

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### About the Author: [Revation Systems](https://blog.revation.com/must-know-contact-center-jargon-list/author/revation-systems)

![Revation Systems](https://blog.revation.com/hubfs/favicon_520x2.png)

We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

<https://blog.revation.com/must-know-contact-center-jargon-list/centum-call-seconds-ccs>

### [Centum Call Seconds (CCS)](https://blog.revation.com/must-know-contact-center-jargon-list/centum-call-seconds-ccs)

<https://blog.revation.com/must-know-contact-center-jargon-list/intelligent-call-router-icr>

### [Intelligent Call Router (ICR)](https://blog.revation.com/must-know-contact-center-jargon-list/intelligent-call-router-icr)

<https://blog.revation.com/must-know-contact-center-jargon-list/cti-server>

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<https://blog.revation.com/must-know-contact-center-jargon-list/variance-to-mean-ratio-vmr>

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<https://blog.revation.com/must-know-contact-center-jargon-list/multichannel-cloud-call-center>

### [Multichannel Cloud Call Center](https://blog.revation.com/must-know-contact-center-jargon-list/multichannel-cloud-call-center)

<https://blog.revation.com/must-know-contact-center-jargon-list/dynamic-network-routing-dnr>

### [Dynamic Network Routing (DNR)](https://blog.revation.com/must-know-contact-center-jargon-list/dynamic-network-routing-dnr)

<https://blog.revation.com/must-know-contact-center-jargon-list/talk-time>

### [Talk time](https://blog.revation.com/must-know-contact-center-jargon-list/talk-time)

<https://blog.revation.com/must-know-contact-center-jargon-list/grade-of-service-gos>

### [Grade of Service (GOS)](https://blog.revation.com/must-know-contact-center-jargon-list/grade-of-service-gos)

<https://blog.revation.com/must-know-contact-center-jargon-list/call-admission-control>

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<https://blog.revation.com/must-know-contact-center-jargon-list/local-calls>

### [Local Calls](https://blog.revation.com/must-know-contact-center-jargon-list/local-calls)

<https://blog.revation.com/must-know-contact-center-jargon-list/peak-traffic>

### [Peak Traffic](https://blog.revation.com/must-know-contact-center-jargon-list/peak-traffic)

<https://blog.revation.com/must-know-contact-center-jargon-list/quality-of-service-qos>

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     "image": {
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     "datePublished": "2020-11-08 00:36:15",
     "dateModified": "November 8, 2020, 12:36:15 AM",
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     "description": "Auto Dialer in contact center is an intelligent voice dialing system that automatically puts calls through to agents based on the number dialed and the time of day. It also features voice mail and automatic menu selection for callers, as well as being able to transfer calls using the agent’s extension.
"
 }
```