---
title: Retrial
description: Retrial, also known as re-trials is a term used to describe the process of asking participants for feedback after you have delivered an experience that you expect them to perform. It is very common in certain situations like when you are conducting a survey for a particular purpose.
---

[Must Know Contact Center Metrics Industry Standards List](https://blog.revation.com/must-know-contact-center-metrics-industry-standards-list)

# [Retrial](https://blog.revation.com/must-know-contact-center-metrics-industry-standards-list/retrial)

 Written by [Revation Systems](https://blog.revation.com/must-know-contact-center-metrics-industry-standards-list/author/revation-systems) | Nov 11, 2020 2:08:37 AM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

Retrial, also known as re-trials is a term used to describe the process of asking participants for feedback after you have delivered an experience that you expect them to perform. It is very common in certain situations like when you are conducting a survey for a particular purpose.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/must-know-contact-center-metrics-industry-standards-list/retrial)

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