---
title: Unified Commerce
description: What is Unified Commerce? Unified Commerce is a broad term that refers to an enterprise-wide solution, combining multiple applications and technology together into one simple solution for all order management, site speed optimization, mobile experience optimization, and real-time marketing needs.
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# Unified Commerce

 By [Revation Systems](https://blog.revation.com/must-know-contact-center-vocabulary-list/author/revation-systems)

[![Read More: Integrate with Popular Email and Directory Applications](https://no-cache.hubspot.com/cta/default/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226)

---

What is Unified Commerce? Unified Commerce is a broad term that refers to an enterprise-wide solution, combining multiple applications and technology together into one simple solution for all order management, site speed optimization, mobile experience optimization, and real-time marketing needs.

---

[![Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics](https://no-cache.hubspot.com/cta/default/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd)

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### About the Author: [Revation Systems](https://blog.revation.com/must-know-contact-center-vocabulary-list/author/revation-systems)

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We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

<https://blog.revation.com/must-know-contact-center-vocabulary-list/independent-software-vendor-isv>

### [Independent Software Vendor (ISV)](https://blog.revation.com/must-know-contact-center-vocabulary-list/independent-software-vendor-isv)

<https://blog.revation.com/must-know-contact-center-vocabulary-list/application-program-interface-api>

### [Application Program Interface (API)](https://blog.revation.com/must-know-contact-center-vocabulary-list/application-program-interface-api)

<https://blog.revation.com/must-know-contact-center-vocabulary-list/workforce-planning>

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<https://blog.revation.com/must-know-contact-center-vocabulary-list/staggered-schedules>

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<https://blog.revation.com/must-know-contact-center-vocabulary-list/screen-monitoring>

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<https://blog.revation.com/must-know-contact-center-vocabulary-list/qa-evaluation-sheets>

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<https://blog.revation.com/must-know-contact-center-vocabulary-list/pacing-algorithm>

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<https://blog.revation.com/must-know-contact-center-vocabulary-list/modem>

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<https://blog.revation.com/must-know-contact-center-vocabulary-list/ftp>

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<https://blog.revation.com/must-know-contact-center-vocabulary-list/contact-disposition>

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<https://blog.revation.com/must-know-contact-center-vocabulary-list/calls-in-queue>

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