---
title: Top Call Center Acronyms List | Common Contact Center Lingo List
description: Common Contact Center Lingo List |
---

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# Top Call Center Acronyms List

<https://blog.revation.com/top-call-center-acronyms-list/activity-codes> <https://blog.revation.com/top-call-center-acronyms-list/activity-codes>

## [Activity Codes](https://blog.revation.com/top-call-center-acronyms-list/activity-codes)

 Activity codes help the contact center determine how to handle the call. There are many ways to classify a call: by topics, types of products, \[...\]

### More from Revation Systems

<https://blog.revation.com/top-call-center-acronyms-list/ticketing-system>

### [Ticketing System](https://blog.revation.com/top-call-center-acronyms-list/ticketing-system)

<https://blog.revation.com/top-call-center-acronyms-list/ltv>

### [LTV](https://blog.revation.com/top-call-center-acronyms-list/ltv)

<https://blog.revation.com/top-call-center-acronyms-list/customer-lifetime-value-clv>

### [Customer Lifetime Value (CLV)](https://blog.revation.com/top-call-center-acronyms-list/customer-lifetime-value-clv)

<https://blog.revation.com/top-call-center-acronyms-list/call-detail-recording>

### [Call Detail Recording](https://blog.revation.com/top-call-center-acronyms-list/call-detail-recording)

<https://blog.revation.com/top-call-center-acronyms-list/voice-processing>

### [Voice Processing](https://blog.revation.com/top-call-center-acronyms-list/voice-processing)

<https://blog.revation.com/top-call-center-acronyms-list/single-point-of-failure>

### [Single Point Of Failure](https://blog.revation.com/top-call-center-acronyms-list/single-point-of-failure)

<https://blog.revation.com/top-call-center-acronyms-list/recognizer>

### [Recognizer](https://blog.revation.com/top-call-center-acronyms-list/recognizer)

<https://blog.revation.com/top-call-center-acronyms-list/power-dialer>

### [Power Dialer](https://blog.revation.com/top-call-center-acronyms-list/power-dialer)

<https://blog.revation.com/top-call-center-acronyms-list/non-peak>

### [Non-Peak](https://blog.revation.com/top-call-center-acronyms-list/non-peak)

<https://blog.revation.com/top-call-center-acronyms-list/ip-contact-center>

### [IP contact center](https://blog.revation.com/top-call-center-acronyms-list/ip-contact-center)

<https://blog.revation.com/top-call-center-acronyms-list/hold-time>

### [Hold Time](https://blog.revation.com/top-call-center-acronyms-list/hold-time)

<https://blog.revation.com/top-call-center-acronyms-list/equivalent-random-theory>

### [Equivalent Random Theory](https://blog.revation.com/top-call-center-acronyms-list/equivalent-random-theory)

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### Recent Posts

- [Activity Codes](https://blog.revation.com/top-call-center-acronyms-list/activity-codes)
  
  Nov 13, 2020
- [Available State](https://blog.revation.com/top-call-center-acronyms-list/available-state)
  
  Nov 13, 2020
- [Call Detail Recording](https://blog.revation.com/top-call-center-acronyms-list/call-detail-recording)
  
  Nov 13, 2020
- [Co-Browse](https://blog.revation.com/top-call-center-acronyms-list/co-browse)
  
  Nov 13, 2020
- [Customer Lifetime Value (CLV)](https://blog.revation.com/top-call-center-acronyms-list/customer-lifetime-value-clv)
  
  Nov 13, 2020

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see all

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