---
title: Jabber
description: Jabber for contact center solutions is an extremely flexible application platform that delivers truly innovative business capabilities. It offers a variety of rich, browser-based applications that can be added to an existing web presence or used as a stand-alone environment.
---

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[![Revation Systems](https://blog.revation.com/hs-fs/hubfs/raw_assets/public/Revation_July2020/images/RevationLogo_Black.png?width=287&height=77&name=RevationLogo_Black.png "Revation Systems")](https://revation.com/)

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    - [Measuring, Monitoring & Planning (MMP)](https://revation.com/linklive9/measuring-monitoring-planning/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
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    - [Mobile Worker](https://revation.com/linklive9/mobile-worker/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [HEALTHCARE](https://revation.com/linklive-healthcare/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [BANKING](https://revation.com/linklive-banking/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links) 
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# Jabber

 By [Revation Systems](https://blog.revation.com/top-call-center-jargon-list/author/revation-systems)

[![Read More: Integrate with Popular Email and Directory Applications](https://no-cache.hubspot.com/cta/default/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226)

---

Jabber for contact center solutions is an extremely flexible application platform that delivers truly innovative business capabilities. It offers a variety of rich, browser-based applications that can be added to an existing web presence or used as a stand-alone environment.

---

[![Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics](https://no-cache.hubspot.com/cta/default/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd)

---

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### About the Author: [Revation Systems](https://blog.revation.com/top-call-center-jargon-list/author/revation-systems)

![Revation Systems](https://blog.revation.com/hubfs/favicon_520x2.png)

We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

<https://blog.revation.com/top-call-center-jargon-list/vru>

### [VRU](https://blog.revation.com/top-call-center-jargon-list/vru)

<https://blog.revation.com/top-call-center-jargon-list/error-rate>

### [Error Rate](https://blog.revation.com/top-call-center-jargon-list/error-rate)

<https://blog.revation.com/top-call-center-jargon-list/customer-service-representative-csr>

### [Customer Service Representative (CSR)](https://blog.revation.com/top-call-center-jargon-list/customer-service-representative-csr)

<https://blog.revation.com/top-call-center-jargon-list/agent-availability>

### [Agent Availability](https://blog.revation.com/top-call-center-jargon-list/agent-availability)

<https://blog.revation.com/top-call-center-jargon-list/reports-agent>

### [Reports agent](https://blog.revation.com/top-call-center-jargon-list/reports-agent)

<https://blog.revation.com/top-call-center-jargon-list/presence-status>

### [Presence status](https://blog.revation.com/top-call-center-jargon-list/presence-status)

<https://blog.revation.com/top-call-center-jargon-list/call-length>

### [Call Length](https://blog.revation.com/top-call-center-jargon-list/call-length)

<https://blog.revation.com/top-call-center-jargon-list/average-delay-to-abandon>

### [Average Delay to Abandon](https://blog.revation.com/top-call-center-jargon-list/average-delay-to-abandon)

<https://blog.revation.com/top-call-center-jargon-list/command-center>

### [Command Center](https://blog.revation.com/top-call-center-jargon-list/command-center)

<https://blog.revation.com/top-call-center-jargon-list/hosted-dialer>

### [Hosted Dialer](https://blog.revation.com/top-call-center-jargon-list/hosted-dialer)

<https://blog.revation.com/top-call-center-jargon-list/sla-value>

### [SLA Value](https://blog.revation.com/top-call-center-jargon-list/sla-value)

<https://blog.revation.com/top-call-center-jargon-list/manual-dialer>

### [Manual Dialer](https://blog.revation.com/top-call-center-jargon-list/manual-dialer)

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---

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### Recent Posts

- [Agent Availability](https://blog.revation.com/top-call-center-jargon-list/agent-availability?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Average Delay to Abandon](https://blog.revation.com/top-call-center-jargon-list/average-delay-to-abandon?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Call Length](https://blog.revation.com/top-call-center-jargon-list/call-length?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Command Center](https://blog.revation.com/top-call-center-jargon-list/command-center?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Customer Service Representative (CSR)](https://blog.revation.com/top-call-center-jargon-list/customer-service-representative-csr?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Error Rate](https://blog.revation.com/top-call-center-jargon-list/error-rate?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Hosted Dialer](https://blog.revation.com/top-call-center-jargon-list/hosted-dialer?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)

### Posts by Topic

- [Glossary (14)](https://blog.revation.com/top-call-center-jargon-list/tag/glossary)
- [Banking Call Center Acronyms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/banking-call-center-acronyms)
- [Banking Contact Center Terminology (1)](https://blog.revation.com/top-call-center-jargon-list/tag/banking-contact-center-terminology)
- [Banking Customer Engagement Acronyms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/banking-customer-engagement-acronyms)
- [Banking Customer Engagement Definitions (1)](https://blog.revation.com/top-call-center-jargon-list/tag/banking-customer-engagement-definitions)
- [Banking Customer Engagement Glossary (1)](https://blog.revation.com/top-call-center-jargon-list/tag/banking-customer-engagement-glossary)
- [Banking Customer Engagement Terms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/banking-customer-engagement-terms)
- [Banking Digital Customer Service Must Know Terms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/banking-digital-customer-service-must-know-terms)
- [Banking Digital Customer Service Terms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/banking-digital-customer-service-terms)
- [Banking Unified Communications Terms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/banking-unified-communications-terms)
- [Credit Union Call Center Acronyms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/credit-union-call-center-acronyms)
- [Credit Union Call Center Glossary (1)](https://blog.revation.com/top-call-center-jargon-list/tag/credit-union-call-center-glossary)
- [Credit Union Call Center Glossary & Definitions (1)](https://blog.revation.com/top-call-center-jargon-list/tag/credit-union-call-center-glossary-definitions)
- [Credit Union Contact Center Acronyms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/credit-union-contact-center-acronyms)
- [Credit Union Contact Center Terminology (1)](https://blog.revation.com/top-call-center-jargon-list/tag/credit-union-contact-center-terminology)
- [Credit Union Digital Customer Service Acronyms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/credit-union-digital-customer-service-acronyms)
- [Credit Union Unified Communications Acronyms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/credit-union-unified-communications-acronyms)
- [Digital Customer Service Glossary (1)](https://blog.revation.com/top-call-center-jargon-list/tag/digital-customer-service-glossary)
- [Finance Contact Center Glossary of Terms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/finance-contact-center-glossary-of-terms)
- [Finance Customer Engagement Glossary (1)](https://blog.revation.com/top-call-center-jargon-list/tag/finance-customer-engagement-glossary)
- [Finance Customer Engagement Terms & Definitions (1)](https://blog.revation.com/top-call-center-jargon-list/tag/finance-customer-engagement-terms-definitions)
- [Finance Customer Engagement Terms: Glossary (1)](https://blog.revation.com/top-call-center-jargon-list/tag/finance-customer-engagement-terms-glossary)
- [Finance Digital Customer Service Glossary of Terms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/finance-digital-customer-service-glossary-of-terms)
- [Finance Digital Customer Service Terms: Glossary (1)](https://blog.revation.com/top-call-center-jargon-list/tag/finance-digital-customer-service-terms-glossary)
- [Finance Unified Communications Terminology (1)](https://blog.revation.com/top-call-center-jargon-list/tag/finance-unified-communications-terminology)
- [Finance Unified Communications Terms & Definitions (1)](https://blog.revation.com/top-call-center-jargon-list/tag/finance-unified-communications-terms-definitions)
- [Healthcare Call Center Acronyms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/healthcare-call-center-acronyms)
- [Healthcare Call Center Definitions (1)](https://blog.revation.com/top-call-center-jargon-list/tag/healthcare-call-center-definitions)
- [Healthcare Call Center Glossary & Definitions (1)](https://blog.revation.com/top-call-center-jargon-list/tag/healthcare-call-center-glossary-definitions)
- [Healthcare Call Center Must Know Terms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/healthcare-call-center-must-know-terms)
- [Healthcare Call Center Terminology (1)](https://blog.revation.com/top-call-center-jargon-list/tag/healthcare-call-center-terminology)
- [Healthcare Customer Engagement Acronyms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/healthcare-customer-engagement-acronyms)
- [Healthcare Customer Engagement Terms: Glossary (1)](https://blog.revation.com/top-call-center-jargon-list/tag/healthcare-customer-engagement-terms-glossary)
- [Hospital Call Center Acronyms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/hospital-call-center-acronyms)
- [Hospital Call Center Terms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/hospital-call-center-terms)
- [Hospital Contact Center Must Know Terms (1)](https://blog.revation.com/top-call-center-jargon-list/tag/hospital-contact-center-must-know-terms)
- [Hospital Customer Engagement Glossary (1)](https://blog.revation.com/top-call-center-jargon-list/tag/hospital-customer-engagement-glossary)
- [Hospital Customer Engagement Terms & Definitions (1)](https://blog.revation.com/top-call-center-jargon-list/tag/hospital-customer-engagement-terms-definitions)
- [Medical Call Center Glossary (1)](https://blog.revation.com/top-call-center-jargon-list/tag/medical-call-center-glossary)
- [Medical Contact Center Glossary (1)](https://blog.revation.com/top-call-center-jargon-list/tag/medical-contact-center-glossary)
- [Medical Contact Center Glossary & Definitions (1)](https://blog.revation.com/top-call-center-jargon-list/tag/medical-contact-center-glossary-definitions)
- [Medical Customer Engagement Terms & Definitions (1)](https://blog.revation.com/top-call-center-jargon-list/tag/medical-customer-engagement-terms-definitions)
- [Medical Digital Customer Service Terminology (1)](https://blog.revation.com/top-call-center-jargon-list/tag/medical-digital-customer-service-terminology)
- [Top Call Center Acronym List (1)](https://blog.revation.com/top-call-center-jargon-list/tag/top-call-center-acronym-list)

see all

### Revation Systems

 Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.

---

- [Revation Home](https://revation.com/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [Why Revation?](https://revation.com/revation-story/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links) 
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    - [Your Security](https://revation.com/revation-story/your-security/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
- [LinkLive](https://revation.com/linklive9/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)  
    - [LinkLive Chat](https://revation.com/linklive9/linklive-chat/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Measuring, Monitoring & Planning (MMP)](https://revation.com/linklive9/measuring-monitoring-planning/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
    - [Campaign Manager](https://revation.com/linklive9/campaign-manager/?utm_source=Smart%20Blog%20Links&utm_medium=Smart%20Blog%20Links&utm_campaign=Smart%20Blog%20Links&utm_term=Smart%20Blog%20Links&utm_content=Smart%20Blog%20Links)
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