---
title: Prompt
description: A contact center prompt is a visual, auditory (sound) or key press message displayed on the physical or virtual channel between call center operator and customer. The exact meaning and role of a prompt can vary, but it's basically there to support the call-taker to guide the conversation with the customer in a way that will be most efficient and beneficial for both sides.
---

[Top Call Center Lingo List](https://blog.revation.com/top-call-center-lingo-list)

# [Prompt](https://blog.revation.com/top-call-center-lingo-list/prompt)

 Written by [Revation Systems](https://blog.revation.com/top-call-center-lingo-list/author/revation-systems) | Nov 8, 2020 4:54:54 PM

<https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226>

A contact center prompt is a visual, auditory (sound) or key press message displayed on the physical or virtual channel between call center operator and customer. The exact meaning and role of a prompt can vary, but it's basically there to support the call-taker to guide the conversation with the customer in a way that will be most efficient and beneficial for both sides.

<https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd>

[View full post](https://blog.revation.com/top-call-center-lingo-list/prompt)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Revation Systems"
  },
  "dateModified" : "2020-12-25T15:00:41.526Z",
  "datePublished" : "2020-11-08T16:54:54Z",
  "headline" : "Prompt",
  "image" : {
    "@type" : "ImageObject",
    "height" : 60,
    "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
    "width" : 60
  },
  "mainEntityOfPage" : "https://blog.revation.com/top-call-center-lingo-list/prompt",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "Top Call Center Lingo List"
  }
}
```