---
title: Media gateway control protocol (MGCP)
description: The media gateway control protocol (MGCP) is used to control aspects of a media gateway from the call agent. This includes controlling connections from/to the gateway, specifying the type of media in play, and monitoring associated channels for statistical purposes. A call agent running MGCP may also be called an MGCP-capable call agent (MCCA).
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# Media gateway control protocol (MGCP)

 By [Revation Systems](https://blog.revation.com/top-call-center-vocabulary-list/author/revation-systems)

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---

The media gateway control protocol (MGCP) is used to control aspects of a media gateway from the call agent. This includes controlling connections from/to the gateway, specifying the type of media in play, and monitoring associated channels for statistical purposes. A call agent running MGCP may also be called an MGCP-capable call agent (MCCA).

---

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