---
title: Intraflow
description: Intraflow is a contact center team building approach in which agents in one tier are scheduled to communicate with a small number of agents in the next tier. This allows agents to build close, long-lasting relationships with those they work with most frequently. Ideally, intraflow will encourage productivity and cooperation between the different tiers.
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# Intraflow

 By [Revation Systems](https://blog.revation.com/top-contact-center-abbreviations-list/author/revation-systems)

[![Read More: Integrate with Popular Email and Directory Applications](https://no-cache.hubspot.com/cta/default/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226)

---

Intraflow is a contact center team building approach in which agents in one tier are scheduled to communicate with a small number of agents in the next tier. This allows agents to build close, long-lasting relationships with those they work with most frequently. Ideally, intraflow will encourage productivity and cooperation between the different tiers.

---

[![Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics](https://no-cache.hubspot.com/cta/default/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd)

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### About the Author: [Revation Systems](https://blog.revation.com/top-contact-center-abbreviations-list/author/revation-systems)

![Revation Systems](https://blog.revation.com/hubfs/favicon_520x2.png)

We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

<https://blog.revation.com/top-contact-center-abbreviations-list/acs-automatic-call-sequencer>

### [ACS (Automatic Call Sequencer)](https://blog.revation.com/top-contact-center-abbreviations-list/acs-automatic-call-sequencer)

<https://blog.revation.com/top-contact-center-abbreviations-list/non-acd-in-calls>

### [Non-ACD in Calls](https://blog.revation.com/top-contact-center-abbreviations-list/non-acd-in-calls)

<https://blog.revation.com/top-contact-center-abbreviations-list/pooling-principle>

### [Pooling Principle](https://blog.revation.com/top-contact-center-abbreviations-list/pooling-principle)

<https://blog.revation.com/top-contact-center-abbreviations-list/auxiliary-work-state>

### [Auxiliary Work State](https://blog.revation.com/top-contact-center-abbreviations-list/auxiliary-work-state)

<https://blog.revation.com/top-contact-center-abbreviations-list/shrinkage>

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<https://blog.revation.com/top-contact-center-abbreviations-list/real-time-management>

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<https://blog.revation.com/top-contact-center-abbreviations-list/enterprise-relationship-management-erm>

### [Enterprise Relationship Management (ERM)](https://blog.revation.com/top-contact-center-abbreviations-list/enterprise-relationship-management-erm)

<https://blog.revation.com/top-contact-center-abbreviations-list/telephony-services-application-programming-interface-tsapi>

### [Telephony Services Application Programming Interface (TSAPI)](https://blog.revation.com/top-contact-center-abbreviations-list/telephony-services-application-programming-interface-tsapi)

<https://blog.revation.com/top-contact-center-abbreviations-list/call-data>

### [Call Data](https://blog.revation.com/top-contact-center-abbreviations-list/call-data)

<https://blog.revation.com/top-contact-center-abbreviations-list/voice-over-long-term-evolution-volte>

### [Voice Over Long-Term Evolution (VoLTE)](https://blog.revation.com/top-contact-center-abbreviations-list/voice-over-long-term-evolution-volte)

<https://blog.revation.com/top-contact-center-abbreviations-list/cloud-contact-center>

### [Cloud Contact Center](https://blog.revation.com/top-contact-center-abbreviations-list/cloud-contact-center)

<https://blog.revation.com/top-contact-center-abbreviations-list/customer-journey-mapping>

### [Customer Journey Mapping](https://blog.revation.com/top-contact-center-abbreviations-list/customer-journey-mapping)

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### Revation Systems

 Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.

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