---
title: Network Control Center
description: Network Control Center is the contact center architecture that can optimize the management layer and routing of a contact center.
---

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# Network Control Center

 By [Revation Systems](https://blog.revation.com/top-contact-center-definitions-list/author/revation-systems)

[![Read More: Integrate with Popular Email and Directory Applications](https://no-cache.hubspot.com/cta/default/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/d92d08e3-41a3-4810-b5a4-557c7e4a6226)

---

Network Control Center is the contact center architecture that can optimize the management layer and routing of a contact center.

---

[![Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics](https://no-cache.hubspot.com/cta/default/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd.png)](https://cta-redirect.hubspot.com/cta/redirect/7904435/96a66d6d-976c-4b14-b62c-7bf304355ecd)

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### About the Author: [Revation Systems](https://blog.revation.com/top-contact-center-definitions-list/author/revation-systems)

![Revation Systems](https://blog.revation.com/hubfs/favicon_520x2.png)

We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.

<https://blog.revation.com/top-contact-center-definitions-list/customer-journey>

### [Customer Journey](https://blog.revation.com/top-contact-center-definitions-list/customer-journey)

<https://blog.revation.com/top-contact-center-definitions-list/abandonment-rate>

### [Abandonment Rate](https://blog.revation.com/top-contact-center-definitions-list/abandonment-rate)

<https://blog.revation.com/top-contact-center-definitions-list/longest-call-waiting-lcw>

### [Longest Call Waiting (LCW)](https://blog.revation.com/top-contact-center-definitions-list/longest-call-waiting-lcw)

<https://blog.revation.com/top-contact-center-definitions-list/call-closing>

### [Call Closing](https://blog.revation.com/top-contact-center-definitions-list/call-closing)

<https://blog.revation.com/top-contact-center-definitions-list/click-to-call>

### [Click to Call](https://blog.revation.com/top-contact-center-definitions-list/click-to-call)

<https://blog.revation.com/top-contact-center-definitions-list/real-time-adherence>

### [Real-Time Adherence](https://blog.revation.com/top-contact-center-definitions-list/real-time-adherence)

<https://blog.revation.com/top-contact-center-definitions-list/automatic-speech-recognition-asr>

### [Automatic Speech Recognition (ASR)](https://blog.revation.com/top-contact-center-definitions-list/automatic-speech-recognition-asr)

<https://blog.revation.com/top-contact-center-definitions-list/intra-day-statistics>

### [Intra Day Statistics](https://blog.revation.com/top-contact-center-definitions-list/intra-day-statistics)

<https://blog.revation.com/top-contact-center-definitions-list/healthcare-call-center>

### [Healthcare Call Center](https://blog.revation.com/top-contact-center-definitions-list/healthcare-call-center)

<https://blog.revation.com/top-contact-center-definitions-list/physician-answering-service>

### [Physician Answering Service](https://blog.revation.com/top-contact-center-definitions-list/physician-answering-service)

<https://blog.revation.com/top-contact-center-definitions-list/endpoint>

### [Endpoint](https://blog.revation.com/top-contact-center-definitions-list/endpoint)

<https://blog.revation.com/top-contact-center-definitions-list/telephone-network-connection>

### [Telephone network connection](https://blog.revation.com/top-contact-center-definitions-list/telephone-network-connection)

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- [Healthcare Customer Engagement Glossary (1)](https://blog.revation.com/top-contact-center-definitions-list/tag/healthcare-customer-engagement-glossary)
- [Healthcare Digital Customer Service Acronyms (1)](https://blog.revation.com/top-contact-center-definitions-list/tag/healthcare-digital-customer-service-acronyms)
- [Healthcare Unified Communications Acronyms (1)](https://blog.revation.com/top-contact-center-definitions-list/tag/healthcare-unified-communications-acronyms)
- [Hospital Contact Center Definitions (1)](https://blog.revation.com/top-contact-center-definitions-list/tag/hospital-contact-center-definitions)
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- [Medical Digital Customer Service Terms & Glossary (1)](https://blog.revation.com/top-contact-center-definitions-list/tag/medical-digital-customer-service-terms-glossary)
- [Top Contact Center Lingo List (1)](https://blog.revation.com/top-contact-center-definitions-list/tag/top-contact-center-lingo-list)

see all

### Revation Systems

 Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.

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