Service Level (SL)
Service Level is a measure of quality of services provided to customers in the call center. Establishing Service Level becomes a challenge for every call center specially when they deal with simultaneous calls from customers. SL is the key to managing call centers and provides a measure of the value of service provided in call centers.
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.