Inbound

Read More: Integrate with Popular Email and Directory Applications


An inbound call center is a system designed to take calls from customers and inquiries from the public. There are two forms of inbound call centers, live operators and automated systems. They are created to function as call centers, focusing on customer service and processing information from people who want to make a purchase or have a question about a product or service.




Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

Subscribe for Updates


Contact Sales

Recent Posts

Posts by Topic