Skill-Based Routing (SBR)
Using Skills-Based routing, customers are asked a few simple questions about their needs. Based on the answers to these questions, they will be routed to a customer care professional who is best suited to handle their inquiry.
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We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.