Omnichannel Cloud Call Center

Read More: Integrate with Popular Email and Directory Applications


Omnichannel Cloud Call Centers (OCC) help companies broaden their customer interactions by making use of multiple channels, including social media, chat and email. It also helps organizations enable their sales teams to have access to customer data at all times through the use of software as a service (SaaS).




Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

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