Bot
Using automation software, bots complete tasks that a human could traditionally perform on behalf of the customer. There are many reasons to use a bot in contact center operations, including improved cost effectiveness and accuracy of information processing.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
Search
Recent Posts
Posts by Topic
Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.