Erlang Models
Interactive contact centers require capacity to process a large number of simultaneous clients, maintain high availability and provide single interaction resolution time that is measurable to the second. Erlang Models in call centers is an open, scalable solution that can process thousands of simultaneous calls on hundreds of geographically dispersed virtual locations securely. The solution’s built-in security keeps your data safe from unauthorized access and allows you to track all your customer details at the same time.
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We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.