Ergonomics

Read More: Integrate with Popular Email and Directory Applications


Ergonomics involves the design, adjustment, and use of human-interface programs as effectively as possible to minimize operator fatigue or make work less complicated. This can be especially essential when there are contact center agents working at any given time.




Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

Subscribe for Updates


Contact Sales

Recent Posts

Posts by Topic

see all