CCaaS (Contact Center as a Service)

Read More: Integrate with Popular Email and Directory Applications


CCaaS is a solution that enables companies of all sizes to stretch their communications budget by leveraging the power of cloud computing. When you decide to outsource with CCaaS, it eliminates the need for a third party to host the technology infrastructure needed for your contact center. This makes it easy for both you and your business partners to have unlimited, real time interaction with customers.




Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

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