Blocked Call
Blocked Calls is actually a feature in a multichannel contact center that permits agents to block unwanted calls from coming into the center. Blocked calls are all those calls that are not for the sales representative or their department, these could be telemarketing, surveys, or other non-related tasks.
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.