Customer Journey Mapping
Customer Journey Mapping is the process of collecting customer journey outcomes and their associated characteristics. It enables contact centers to identify where they are highly successful in a particular type of outcome and determine what types of touch points may be responsible for achieving those results, in addition to identifying which outcomes matter most to specific customer segments based on their individual journey characteristics.
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We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.