Physician Answering Service
A Physician Answering Service (PAS) or physician operator service is a doctor call center is an essential part of the health care industry. A PAS [...]
Real-Time Adherence
Real-Time Adherence (RTA) is a real-time tool that supports the trend to standardize adherence as an integral part of contact center operations.
Session Initiated Protocol (SIP)
Session initiated Protocol or SIP is an exchange of messages part of the protocol that provides a standard format for initiating video calls and [...]
Telephone network connection
Network or computer communications where data is transmitted from one place to another via telephone lines.
Voice authentication
Voice authentication uses the human voice as a biometric to identify individuals and protect sensitive information. It is a method of identifying [...]