ISO 9001/2000
ISO 9001:2000 is an international standard for quality management systems. It is applicable to virtually all organizations that provide services or products, and requires a well-defined approach to customers, suppliers, employees and the community at large. The ISO certification program is one of the most recognized quality-management systems in the world. To the ISO, effective quality systems are those that help organizations ensure they meet customer expectations while continually improving business processes.
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