Base Staff
Contact Center Definitions - Base Staff: This is the most entry level position at the contact center to the most senior supervisor. They usually manage a team of agents and assist other teams or supervisors in a large contact center. Managers are usually responsible for allocating their agents with different call types (Inbound, Outbound, Web chat and Survey etc.).
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We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.